Privacy Notice
This notice explains what personal data Blufox Philippines Technologies OPC collects through www.blufoxph.com, why we collect it, how we protect it, and the rights you have under the Data Privacy Act of 2012.
Who we are
Blufox Philippines Technologies OPC ("Blufox", "we", "us") is a one person corporation registered in the Philippines. We provide web design, web development, web and mobile application development, SEO, PPC, AI-powered solutions and website maintenance services.
We are the personal information controller for the personal data described in this notice. We process it in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
Registered address: Unit 3A AIM Bldg., F. Ocampo Ave., Pamplona Tres, Las Piñas City, Metro Manila 1740
Information we collect
Information you give us
- Project inquiries: your name, company, email address, website, the service you need and your project description, and, where you provide them, your budget range and preferred timeline.
- Email updates: your email address, if you subscribe.
- Direct contact: your contact details and the content of your message when you email or call us.
- Website chat: the messages you type into the chat assistant on our website. If you choose to leave your details in the chat, we also collect your name, email address or phone number, the service you are interested in, and a copy of the conversation.
- Your IP address, browser and device type, the pages you visit, the page that referred you, and how long you stay, collected through cookies and Google Analytics.
How we use your information
We use your personal data only for these purposes:
- to respond to your inquiry and prepare a proposal or quotation;
- to answer your questions through the website chat assistant;
- to deliver and manage services you engage us for;
- to send updates and insights you subscribed to, which you can stop at any time;
- to understand how the website is used and improve it;
- to keep the website secure and prevent misuse;
- to comply with our legal and regulatory obligations.
Legal basis for processing
Under Section 12 of the Data Privacy Act, we process your personal data on one or more of these grounds:
- Contract: to take steps you request before entering into an agreement with us, or to perform that agreement.
- Consent: for email updates and, where required, for analytics cookies. You may withdraw consent at any time.
- Legitimate interests: to secure and improve the website, provided these interests are not overridden by your rights and freedoms.
- Legal obligation: where the law requires us to keep or disclose information.
Cookies and analytics
Cookies are small files stored on your device when you visit a website. We use:
- Essential cookies that the website needs to work properly, including one that remembers your cookie choice.
- Analytics cookies from Google Analytics, provided by Google LLC, which help us understand how visitors use the website. These include cookies named _ga and _ga_*.
Who we share it with
We do not sell or rent your personal data. We share it only with:
- Service providers who host and run our website, email and analytics, such as our web hosting provider, Google, and Anthropic, the AI provider that processes website chat messages to generate replies, under agreements that require them to protect your data and use it only on our instructions;
- Professional advisers, such as lawyers and accountants, where needed;
- Government authorities, when required by law or a lawful order.
Storage, retention and security
We keep personal data only as long as needed for the purposes above:
- Inquiries: up to two years after our last communication, or longer if you become a client and the records are needed for contractual, tax or legal purposes.
- Email updates: until you unsubscribe.
- Website chat: we do not store chat conversations on our website unless you leave your details. If you do, the conversation is kept with your inquiry for the same period as inquiries. Our AI provider may keep chat messages for a limited time under its own data retention terms.
- Analytics data: for 2 months, the standard Google Analytics retention period.
Your rights
As a data subject under the Data Privacy Act, you have the right:
- to be informed about how your personal data is processed;
- to access your personal data;
- to object to processing, including for direct marketing;
- to have inaccurate data corrected (rectification);
- to have your data erased or blocked when it is no longer necessary or was processed unlawfully;
- to obtain a copy of your data in a commonly used electronic format (data portability);
- to claim damages for harm caused by inaccurate, incomplete, outdated, false or unlawfully obtained data;
- to file a complaint with the National Privacy Commission.
Data Protection Officer
For privacy questions, requests or complaints, contact our Data Protection Officer:
Name: Mark Joseph Valdevarona
Email: sales@blufoxph.com (subject: "Data privacy request")
Phone: +63 917 323 2786
Address: Unit 3A AIM Bldg., F. Ocampo Ave., Pamplona Tres, Las Piñas City, Metro Manila 1740
Changes to this notice
We may update this notice when our practices or the law change. The latest version will always be on this page with its "Last updated" date. If a change significantly affects how we use your personal data, we will tell you through the website or by email where appropriate.
Use of the website is also governed by our Terms & Conditions.